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Open Jobs and Few Quality Candidates – How Can a Staffing Agency Help That Problem?

April 25th, 2018

Almost any business or hiring manager has at one point faced the dilemma of having open positions at the company without a good pool of qualified talent. This can be extremely frustrating and also costly to the company if open positions are slowing productivity. Thankfully, a staffing agency can be a helpful partner to solve this problem.

3 Ways a Staffing Agency Can Help Fill Open Positions

A staffing agency can be an effective partner in employment solutions. Here are three main reasons you should ask your local staffing agency for help filling your open positions.

They are experts.

Staffing agencies are dedicated to being experts in job trends, specific industries, and recruitment practices. They stay ahead of trends and a local agency is focused on your market – not an area of the country that doesn’t apply to you! They will know how to find qualified talent within a reasonable radius of your company.

They have a large network.

Whether you are looking for temporary workers, full-time positions, or seasonal employees, a local staffing agency has a network that can supply quality talent for your needs. Because this is their business and not a department at a company, they spend their days building a network of professionals they are confident to recommend.

They help in all areas of hiring.

Working with a staffing agency can mean that you get help in all areas of the hiring process. From recruitment to background checks, to payroll and/or benefits administration, they are there to help you. This will help you find the right job candidate quickly, so you can move on to your other work.

Start a Partnership & Never Look Back

If you are ready to have a few extra sets of hands – experts – handle your employment needs, contact Concorde Personnel. As a top staffing agency in Westchester, we will find you the professionals you need to help your company find the right candidate for the job.

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Which Administrative Assistant Skills Lead to Great Job Offers?

April 12th, 2018

Have you been trying to land a great job as an administrative assistant? If your resume is getting passed over, you should consider boosting up your skills section. There are some very important skills that an administrative assistant should have and they will give you an edge in the hiring process.

4 Administrative Assistant Skills You Need to Land a Great Job

To beef up your resume and catch the attention of hiring managers, you need to master these four skills.

Excellent Communication Skills

Being an excellent communicator is quite a broad skill, but it’s so important. Communication spans verbal and written communication. From listening and responding to client calls and requests to creating effective presentations and other materials for your company’s needs, communication is an important skill for an administrative assistant.

Proactive Attention to Detail

An administrative assistant needs to have great attention to detail. With so many responsibilities, they need to keep everything in order and also be proactive. A great administrative assistant should try to stay ahead of changes and anticipate the company’s needs before things get complicated or issues arise.

Problem-Solving

In any given day, an administrative assistant may have several little complications and problems to solve. It’s important to be able to be good at problem-solving. This will help keep smaller problems from becoming bigger and will allow the company to run smoothly. From conflicting client requests and appointments, to larger issues, an administrative assistant needs to be able to solve a variety of problems with a calm approach.

Juggle Projects and Meet Deadlines

There are always a lot of tasks to complete when you’re an administrative assistant. A good skill to help you land a great job is to be able to juggle multiple projects and meet deadlines. The better you are with multi-tasking your many projects, the better administrative assistant you’ll be, and the more you’ll enjoy your job!

Need more help with your resume?

If you are ready to search for your next job, contact the team at Concorde Personnel today and work with a top staffing agency in Norwalk CT!

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How Can You Use the Pareto Principle to Improve Your Delegation?

March 21st, 2018

As a busy manager, your day is filled with plenty of small tasks, high-level projects, and of course, leading and motivating your team. Arguably one of the most important skills of any manager is the ability to delegate work to your team members so they feel important and so that you can get your work completed.

The Importance of Delegation

Even though effective delegation is crucial as a manager, many people struggle to do so. Not being able, or willing, to delegate tasks to your team, you run the risk of making employees feel undervalued. You also are more likely to feel overworked and can fall behind in achieving your own set of goals.

There are many different ways to improve how you can delegate work to your team. A great method to use is called the Pareto Principle.

Using the Pareto Principle to Improve Delegation

The Pareto Principle may be better known as the “80/20 Rule.” The rule generally states that 80 percent of your output is generated from 20 percent of your input.

When it comes to management, this is a very important rule to understand and implement. As a good leader and manager, you should focus on the critical 20% of your responsibilities and work. This is the work that only you can do. By following this principle, you understand that 20 percent will be responsible for 80 percent of your results. When you put this principle into practice, you will be happy to delegate your other tasks to your team so that you all will be more successful and get more done. Not to mention, with work evenly distributed amongst your team, everyone’s quality of work increases.

Collaborate to be Most Effective

If you need some help determining what projects or tasks are the critical 20% for you, talk to your supervisor or brainstorm with a colleague. It’s better to ask questions or seek feedback if you are unsure of what work you should delegate and what you should complete. This will help the implementation of the Pareto Principle be most effective in improving how you delegate.

Become the Best Leader for Your Team

If you’re looking to bring the right talent to your team, contact Concorde Personnel and work with a top employment agency in Westchester NY.

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The Company Won’t Return Your Call – What Do You Do Now?

March 7th, 2018

The journey to a new job isn’t an easy one. From writing unique resumes for each position to practicing interview skills, to follow-up communication, there’s a lot to manage. When a company doesn’t respond to your call or any communication, it can add to job search frustration.

How to Get a Company to Call You for an Interview

It’s important to keep realistic expectations when you’re waiting to hear from a company. A hiring manager has a lot of resumes to look over and lots of other responsibilities to manage, so don’t expect a quick response.

That being said, be sure to answer the needs of the job description specifically when crafting your resume. The job recruiter or hiring manager at the company is going to first check to be sure you will meet their needs with a quick glance at your resume or cover letter. If you meet their specific needs, you’ll be more likely to get a call! If not, you’ll be passed over.

If after a couple of weeks, you still have not heard anything, you can feel comfortable reaching out just one time to the same contact you sent your resume to. In this communication, kindly express your interest in the position and your eagerness to interview for the job, or feel closure to move on to another job opportunity if you’re not the right fit for their company.

How to Follow-Up After the Interview

If you were given the chance to interview for the position, there are different follow-up tips for this stage of the job hunt.

Within 24 hours of interviewing, you should send a courtesy email, thanking them for the opportunity to interview for the job position. It’s nice to include an invitation to contact you with any questions they might have. Then, it’s time to be patient for about five business days.

If you haven’t heard from the recruiter or human resources team in that time, you can politely reach out another time. Start your note by saying that you are not trying to be a pest but that you are very excited about the opportunity to work at the company. Be sure to include, and maybe rephrase, the content from your courtesy email. Then it’s time to wait another five business days.

Still haven’t heard back? You have one more reasonable chance to reach out to the company or recruiter. Send another note or email, expressing your desire to be a part of their team, including original content from your previous emails. In this last attempt to hear back from the hiring team, you can express wanting to hear back with either good or bad news so that you can get started at the company or continue your job search elsewhere.

Get Practical Help Along the Way

If you want help crafting an eye-catching resume, getting interview tips, or even more advice on follow-up communications, contact Concorde Personnel and work with a top staffing agency in Norwalk CT.

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This is What You Need to Do to Get a Recruiter to Call You This Year

February 19th, 2018

Recruiters can play a crucial role in landing your next job, even your dream job. They’re quite busy, however, and look at a lot of potential candidates so to increase your chances of receiving a call from a recruiter, you need to stand out.

Cover Your Basics First

Before getting into three ways to stand out, it should first be mentioned that you need to be sure your basic job application, resume, and cover letter are in order. Be sure to have unique versions of all three pieces turned in for the position you’re interested in. Speak to the specific job requirements and skills rather than sending out the same resume and cover letter to each position.

3 Ways to Stand Out and Get a Call From a Recruiter

To stand out from the crowd, there are a few ways you can call attention to yourself – in a good way. By doing these things, you will demonstrate your passion, professionalism, and expertise, making recruiters more interested in how you can add value to the company.

Build an Active Social Media Presence

Social media can help or hurt your job search. Using it in an immature fashion will undoubtedly get recruiters to pass right over you, but when you use it to showcase your interest and knowledge in the job industry, it can catch the attention of all the right people. Recruiters may be more likely to contact you for job opportunities when they see that you are can be a professional voice in the industry on social media. One thing to keep in mind is if you plan to use this strategy, be sure that you clean up your social media history so that your professional approach can be what shines, not weird selfies.

Create Content that Adds Value

In addition to having a professional filter on your social media, a great way to get a recruiter to call you is to add value to the industry. You can do this without a steady job by starting or contributing to a blog that speaks to your field. Post after post, you will begin to rise up as an expert. You can also look into public speaking at local events. Professional networking groups or meet-ups are a great way to find speaking opportunities. If this makes you a bit nervous, you can always start out on a panel discussion, which allows you to still have your name out there and contribute ideas, but you’re not under as much pressure. These two ways to create content that adds value are excellent ways to grab the attention of recruiters so they’re more likely to give you a call.

Network, Network, Network

If you haven’t already joined a professional networking group, it’s time you do it! The more people you know, the more people know you. Being known in your professional community (for good, professional reasons) can help get a recruiter to call you. You don’t know who knows the recruiter and you might just end up striking up a great connection at your next networking event.

Get the Job You Want this Year

If you are looking for more ways to help you get the job you’ve been dreaming of, contact Concorde Personnel. We can help with everything from the job search to cleaning up your resume and even interview coaching.

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Our Four Best Tips for Managers from 2017

February 5th, 2018

As a manager with busy days and lots of responsibilities, it can be tough to break away from day-to-day tasks to work on improving your overall managerial approach. Thankfully, as you head into 2018, we’ve collected our four best tips to help you achieve your own goals as a manager.

Become an Agile Manager

Agile management is a growing demand in the office place. Agile managers are flexible, coachable, and adaptable. Rather than being discouraged from challenges or setbacks, agile managers are able to look for solutions. These overarching qualities can be accomplished little by little through daily tasks and your relationships with your employees. In 2017, we discussed why companies want agile managers and gave you simple tips to follow to become one. You can read more about how to be an agile manager in 2018 here.

Consider New Communication Technology

While most companies still use email as the main form of communication, it’s becoming more cumbersome and less effective. One of our top tips from 2017 is for managers to consider other forms of communications that might be better suited for mobile devices, quick responses, and group collaboration. To learn more about why and how you can replace email in your company, read our post here.

Include a Mobile Device Policy in Your Employee Handbook

When email and the Internet first integrated into daily work, managers had to make updates to their employee handbooks to set expectations for all their workers. Well, if you haven’t updated your handbook yet again to include mobile devices, you are late. It’s very important to set clear guidelines and expectations for your employees on how to use both company and personal mobile devices at the office on the company clock. To read about the specific scenarios and examples we suggest for your handbook, click here.

Use Google Jobs for Better Talent Recruitment

As a manager, you want the best talent on your team to help achieve the company’s goals. With so many different ways to post jobs and find quality job candidates, your first reaction to a new posting method may cause an eye roll. However, using Google Jobs is not just another job site. It’s a way to get current postings higher visibility on the most popular search site. Following our tips to use Google Jobs will help you find better, more qualified talent, meaning that you can exceed expectations in 2018. To learn more about this managerial tip, read our post.

Cheers to a Successful 2018

Following and implementing our best tips from 2017 will absolutely help you have a stellar new year! To learn more about how we can help you achieve your managerial goals in 2018, contact a leading staffing agency in Westchester!

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Keep Introverts and Extroverts Motivated with a Fair Reward and Recognition Policy

January 23rd, 2018

Both small and large companies are made up of employees who are motivated differently. Introverts and extroverts aren’t always easy to distinguish at first glance, but it’s important that both of them have a fair environment to do their work and grow successfully in their careers.

Common Differences between Introverts and Extroverts

If it doesn’t come up in the hiring process, soon after getting acquainted with the office, your employees will show whether or not they are introverts or extroverts in their working habits.

Extroverts are more likely to receive promotions, raises, or company praise because of their tendency to speak up in meetings and offer more opinions. While they may very well be doing great work, this is an unfair approach to rewarding and recognizing your employees because it dismisses the introverted employees unjustly. An introvert may have profound feedback or suggestions, but they most likely want to think it through before making a comment out loud for others to hear or judge.

Without fair consideration, companies can face unnecessary employee turnover because qualified introverts leave due to feeling overlooked and underappreciated.

How to Be Fairly Reward and Recognize All Employees

To avoid employee turnover and unintentional exclusion of introvert employees, a careful balance and consideration of both personality groups need to flourish at your company.

Consider Brainwriting for Meetings

Meetings are one of the worst settings for introverts to be excluded and overlooked. Extroverts can unintentionally dominate, just because they enjoy speaking out and sharing opinions and feedback. When employees are encouraged to share ideas, consider asking them to anonymously write the ideas on a piece of paper (an approach called “brainwriting”). Then these ideas can be shared with the group. This allows for all opinions to be heard without anyone feeling intimidated, left out, or feeling like it’s a popularity contest.

Offer Different Work Environment Options

Office layout actually makes a big difference for how introvert and extrovert employees are motivated to do their work. While you shouldn’t have to do an office remodel, it is important to have both open work areas and quiet nooks for employees to do their work. The extrovert may find their energy from the hustle of the office and open layout, while the introvert might enjoy a quieter setting to gather their thoughts and focus on the projects they have.

Encourage Employees to Stretch

No, not yoga. While employees function differently based on their personality, they should have to reach outside their comfort zones and work together. Extroverts need the challenge of listening to peers before jumping in, while introverts need to get used to opening up. It’s healthy to require your employees to stretch beyond their comfort so they can become better workers altogether.

Become the Leader Your Company Needs

For more ideas and guidance to help you become the best leader for your company, contact Concorde Personnel.

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The Top Skills for the Best Medical Billers

January 9th, 2018

The field of medical billing is ever-evolving and also growing. It’s a fast-paced, demanding job, but also one that can be very rewarding for the right candidate. If you’re interested in going into a career of medical billing, there are a few skills you should perfect in order to be as successful as possible.

The best medical billers possess certain skills that allow them to excel in their company and careers. To improve and grow in your career, you should be sure you’re honing your skills to include these top skills.

Communication Skills & Courtesy

A medical biller interacts with many different people on any given day. From citizens to doctors offices, to insurance companies, a medical biller deals with a lot of different people and topics each day. Those topics can also be very complicated with can be frustrating for everyone involved. Patient and precise communication can make all the difference. Not only do medical billers need to be excellent communicators when working with so many different situations, but they must also be courteous. Often times, a medical biller will have to deal with sensitive matters and it can be emotional for the people they talk to. Being patient and courteous in all communication is a top skill of the best medical billers in the field.

Attention to Detail

The difficult and complicated situations a medical biller deals with each day obviously require the best to have great attention to detail. They must deal with a variety of procedures, documents, and thousands of medical codes each day. While they don’t need to memorize everything, they must keep track of quite a lot at any given time. The more detail-oriented a medical biller is, the more accurate and efficient they are.

Technical Skills

The best medical billers must be proficient in a lot of technical programs. They work with unique medical billing software and programs on a regular basis. Medical billers will also work with hospital billing and codes. Fewer mistakes and more work can be accomplished when they are proficient in their technical skills.  

Ability to Multitask

Multitasking is a very important skill for medical billers to master. For starters, they must keep tabs on several different claims at any given time. Since each claim involves a lot of detail and different people, there can be the need to multitask within each claim as well. Some medical billers will also be responsible for administrative tasks within their medical office.

Analytical & A Good Problem Solver

Often times, a medical biller is involved in solving problems, fixing mistakes, or answering complicated questions. It’s extremely important that the best medical billers are analytical and can solve problems well. Some problems or issues that they’ll handle will be easy, but others can be extremely difficult and will require analytical focus.

Looking to Build Your Medical Billing Career?

If you’re interested in making a successful career in medical billing, contact Concorde Personnel.

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Productive or Busy – How to Focus on Your Must-Dos and Be Productive

December 20th, 2017

As a leader in your company, any day of the week can be busy. But how many of those days do you feel productive? Most managers feel run-down as they leave the office, feeling that they were treading water or putting out fires, hardly making a dent in their real work. While this might seem like the norm, it doesn’t have to be – more importantly, it shouldn’t be.

Ready to have more productive days? Read on to learn how to make better use of your days and how to stay focused on top priorities even during the busiest of seasons.

Determine Your Top Priorities

As a manager or leader, you should be able to identify what your top priorities are. They may be driven by company goals, quarterly performance goals, or other factors. If you need some clarification or are unclear about your expectations, you should definitely talk to your own supervisor or manager for direction. It’s easy to get distracted with daily tasks and checking in with your workers to the point that your own work gets pushed aside. This is a huge mistake and one you need to correct quickly.

Upgrade Your To-Do List

To-do lists can be your friend or foe, depending on how you create them. First of all, the tasks on your daily to-do list should not run your life. Second of all, once you determine what your top priorities are, these become the projects that you must focus on, not ones that you can push aside to tend to smaller distractions. After keeping your priorities at the top of your list, feel free to include other tasks that are important to your job and rank them according to levels of importance and priority.

Determine Delegations

After you take an honest look at how you rank your (long) to-do list, you may notice that some of your tasks may be worth delegating to another team member. Maybe you’ve kept the responsibility because it doesn’t take much time, or maybe your worker hasn’t been trained in that are yet. Consider whether or not your team member or subordinate would benefit having that additional task as a learning opportunity. This will not only help strengthen your team but free up some time for you to focus on your top priorities and have a productive day.

Looking for More Management Tips?

If you want to know more about how to manage a stellar team, contact Concorde Personnel.

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Five Job Search Tips to Help You in 2018

December 6th, 2017

The New Year is just around the corner, which means that you might be thinking about new goals for yourself and your career. For many, finding a new or better job is one of those goals. As the job industry continues to shift year after year, it’s important to reconsider how you go about finding the right job for you, and yes, even getting hired at the  job.

In 2018, these are the five go-to tips to help you find the right job for you.

1. Don’t Rely on Qualifications

Yes, you read that correctly. Don’t rely on the qualifications listed in the job description as a clear indicator of whether or not you should apply for the position. If it’s a job you feel passionate about and that excites you, you should apply – even if you don’t have every qualification listed. It’s a small risk to take for what could be a major reward.

2. Create a Support System

As you look for and apply for jobs, begin to create a solid support system. This support system can help you find great job opportunities as well as act as your references when you get to that stage of your job search. Connect with previous coworkers and managers who would be happy to speak on your behalf. They may also know of open positions in your industry that you would be a great fit for. You also may want to consider using a staffing agency to help you along the way. They can assist in finding the right job for you, interview coaching, and you can use them for the short- or long-term.

3. Get to Know Mentors

If you look up to a mentor in your profession or admire a coworker or supervisor, get to know them. Ask them to have coffee with you one morning so you can get to know them, hear about their own career experience, and learn from their advice. It might seem awkward to you, but they’ll be flattered and eager to help another colleague find the success they’re looking for.

4. Make Your Own Decisions

As you seek for career advice and inspiration, remember to always come back to home base on considering what you truly want. People are always willing to give their opinions and feedback, which is great and often valuable, but ultimately, you need to find a job that you will be happy with, that can provide for you the life you want to live, and will help you reach your professional goals. Before you make any decision as you search for a job, make sure that it’s your decision and not someone else’s.

5. Adjust Your Resume for Keywords

As you apply to jobs, it’s important that you adjust each resume for the unique job position. Not only do you want to make sure it’s relevant to the qualifications and requirements, but you want to include keywords that match the job description. Especially when applying through job boards or career sites, the software can automatically scan for keywords, making some resumes jump to the top if they have more keyword matches.

Get the Job You Want in 2018

If you want more advice for finding the right job for you in the New Year, or you want help with your resume and cover letter, contact Concorde Personnel.

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