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Create a Fair and Effective Performance Review Process

December 6th, 2018

Performance reviews cause both the employee and the manager anxiety. The manager may struggle with balancing the positive feedback with constructive criticism, while the employee might stress from hearing any type of critique.

The anxiety can be minimized with a fair and effective performance review, which is up to the manager to create and implement.

What is a Fair and Effective Performance Review?

First of all, the performance review is not a time to unleash negativity. It’s quite the opposite, actually. A performance review should be a motivational meeting that includes:

  • Highlights of praise for an employee’s accomplishments
  • Constructive feedback on areas that the employee has room for improvement
  • Time to ask and answer both big-picture and detail-oriented questions.

Once your employees know that these are metrics and topics of discussion, they will be better prepared for their review. Because the meeting is a chance for clarifications as well, they may even look forward to it!

3 Go-To Tips for Conducting a Fair and Effective Performance Review

To make sure you can make the best use of the performance review, follow these tips.

Utilize the Job Description

When deciding how to design the performance review, a great resource to use the job description. Does the employee fulfill the duties and expectations listed in the job description? This is also a good chance to see whether or not you need to revise or update the job description for this position. Any updates would only be relevant moving forward, beyond the performance review when you have a chance to discuss these updates with your employee.

Consider How Often You Want to Evaluate

Every expert will tell you that you need to review your employees’ performance more than only on an annual basis. Some companies hold reviews after major projects or busy seasons. Other companies choose to hold performance evaluations quarterly. Look at your own business and schedule to determine what makes the most sense for your business. Holding reviews at least a few times a year will help your employees grow and contribute more effectively.

Use the Right Language

Each employee responds differently to praise and critique. The performance review is a crucial time to help nurture the employee and foster improvement, so be sure to use language that is clear and concise to avoid any misunderstandings. Here are a few examples of effective language to use instead of words like “good” or “great.”

  • Excels
  • Dedicated
  • Focus
  • Thorough
  • Decisive

Create Your Performance Review Process with Experts

For more help on implementing an effective and fair performance review process, contact Concorde Personnel and work with a top staffing agency in Westchester.

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Keep it Simple – What Do Job Seekers Want in a New Job?

November 20th, 2018

The first step in attracting star talent to apply to your open positions is to include the right information in your job posting.

Thankfully, applicants aren’t looking for wit or humor in a job post. What they want is simply valuable and relevant information. Give them what they are looking for and don’t get skimmed over just because you left out key points.

Job Seekers are Looking for These Factors in a Job Post

Be sure to include these pieces of key information in your next job post to recruit top applicants for your company.

Salary Information

No surprise here. Applicants want to see something regarding the salary of the position. Whether it’s a range or specific number, job seekers want to know whether or not this job will be able to fulfill their financial and lifestyle needs. Even though this is the most sought-after piece of information in a job post, it is not the biggest consideration when a person decides to apply for a job.

Office Perks and Benefits

The next rank of information has to deal with benefits, like health insurance, and office perks like on-site cafes or courtyards. The job post does not need to go into details about perks or benefits, but a quick acknowledgment that the company provides health insurance for that position or as coffee and snacks for employees is valuable information for job seekers.

Job Location

In addition to the actual location of the company, job seekers are also interested to know whether or not the position offers remote work days. Be sure to list this option if it’s relevant to your company and the job position.

Employee Reviews

Finally, job seekers are very interested to hear what other employees, current or past, have to say about the company. If you don’t already ask your employees to submit reviews, now is a great time to do so. Then, you can provide a direct link to your company reviews on the job listing.

Find Your Next Star Talent with Concorde Personnel

Are you looking to hire star employees to work at your company? Let the professionals at Concorde Personnel help you. As a top employment agency in Westchester, our team is ready to bring the right talent to your company!

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Premium LinkedIn Accounts – Are They Worth Your Money?

November 7th, 2018

When you are looking for a job, it’s important to consider a variety of tools and resources so that you can find the right opportunity and next step in your career. One social platform feature available for job seekers is LinkedIn Premium.

What is LinkedIn Premium?

Any LinkedIn user can upgrade their standard account to Premium, and it does way more than let you know who has viewed your profile. In fact, you can try the Premium account for free for an entire month. During this month trial, you will be able to better understand the many features that it offers to job seekers and see if it makes sense for you.

LinkedIn Premium accounts allow a job seeker to contact or connect with hiring managers and recruiters easily. First, the well-known feature of knowing who has viewed your profile can allow you to see whether or not a company is interested in you after applying. This could give you a reason to reach out directly. Another feature making it easy to contact a hiring professional is the ability to send messages to people outside of your connections. Want to send a message to a potential supervisor at a company you want to work for, but are unsure of sending them a connection invitation? No problem. You can send them a message with a LinkedIn Premium account.

The upgraded account also includes the feature to see additional job posting and salary information, as well as informs you which searches you appeared in. You will also have access to learning videos.

How Much Does the Upgrade Cost?

A LinkedIn Premium account costs $29/month.

Is it Worth Your Investment?

First, you should take advantage of the Premium account for the trial period. Next, be sure to utilize and explore all the features as best you can during your free month. If you are looking to make a major career jump, are in a very popular industry, or are looking for a high-level job, you might be more likely to find the features of a Premium account vital to a successful job search. Think of the monthly cost as an investment to a new job with a raise that will cover the cost, and then some.

Upgrade Your Resume, Interview Skills, & Everything In between

For complete guidance on your job search, from resume writing to interview coaching, contact Concorde Personnel. to work with a top staffing agency in Stamford CT.

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Company Branding – Why It’s More than Just Your Colors and Logos

October 23rd, 2018

When some people hear the phrase “company branding” they only think of colors and logos. While this is a part of the branding effort, it’s much more integrated and layered than that.

What Does Branding Mean to You?

It’s not necessary to get into the nitty gritty of creating a brand as a marketing professional would think about it. However, it is important to consider how your company’s branding is affecting the hiring functions in your office.

As managers or professionals in charge of talent acquisition, you must consider how your company’s brand and message might affect job recruitment. You have to ask yourself (and maybe colleagues in a brainstorming effort) these questions:

What messages are being sent out to your hiring audience?

  • Is your company sending out messages that attract the right level of talent? For example, you do not want to be posing as a hip or cool place for millennials if you are looking for a C-level job position.

What quality are your job postings, recruitment materials, or general marketing material?

  • Are your job postings easy to read and understand or are they too lengthy?
  • Is the application process straightforward?
  • Are your marketing materials (or any other form of presence) done professionally? Or do they look like an intern took an inexperienced try at Photoshop?

What does your social media presence say about your company?

  • Social media should look different depending on the brand of each company. Make sure your company’s personality and branding message are conveyed across all marketing platforms, including social media.

Understand Your Company’s Brand as a Job Seeker

As part of your company brand audit or reflection, you should consider how job seekers view your company. In particular, focus on what a job candidate would experience when applying to a job at the company. Consider these questions:

What is the experience like for job seekers?

  • Do you post clear job descriptions? If a job posting is confusing, too long, or too short, a potentially great fit for your company may not even apply. Be sure to communicate or demonstrate relevant company brand attributes in the job description.
  • Are you or team prompt with responses? Communication during the hiring process is a crucial way for the job seeker to develop a relationship with your company. While they might be in need of a job, they may think twice about a company who doesn’t communicate in a timely manner. This could, unfortunately, make them believe that the whole company operates at a slow, unproductive or unprofessional pace.

How does your company culture affect your true brand?

During the interview process, job seekers will get a preview of your company’s culture, which should be a delineation of your company’s branding efforts. To better understand if this is true for your company, you will want to know:

  • What do your current employees think about your company?
  • What are they sharing with the public?

After you take the time to review these branding ideas, you will have a better time understanding how your company’s brand is truly affecting your recruitment and even employee retention efforts.

Reach Your Ideal Talent with a Company Branding Analysis

If you would like any help revamping how your company is viewed by job seekers or recruiters, contact Concorde Personnel. We can help be sure your company is attracting the ideal talent for your job postings.

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Recruiter or Hiring Manager Ghosted You After the Interview? Here’s Why it Happened

October 9th, 2018

Have you ever been so exhilarated about a potential job because you were certain you were going to get it? Everything was going so well, and then, after the interview, the hiring manager or recruiter just completely dropped any and all communication? This is getting “ghosted” and it’s a huge bummer.

3 Top Reasons Why You Were Ghosted After Your Interview

It’s not easy to forget about what you thought was going to be your next great job. However, it is important to move on. In order to better move on, you should understand a few reasons as to why the employer ghosted you.

The Interview Didn’t Match Up to Your Resume

Even if you thought the interview went well because conversation came easily, and personalities matched, it doesn’t mean that the hiring manager or recruiter felt like you matched your resume. You may have missed opportunities to talk about key points of past experience, skills, or job responsibilities that you highlighted on your resume.

Other Company Priorities Came Up

Even though it’s inconsiderate to you, the eager job seeker, a hiring manager or recruiter may have had to switch focus with more pressing issues at the company. It could mean that they are reconsidering hiring anyone for that position, or other unrelated issues popped up that take priority over.

You Just Weren’t the Right Fit & Rejection Communication is Difficult

Even though you would rather receive an official rejection than wait around, wondering if you got the job, some hiring managers or recruiters are very uncomfortable sending rejection communication. This is unfortunate and yes, unprofessional, but you have to move beyond it.

How to Bounce Back from Being Ghosted

Nobody likes to be ghosted, but it, unfortunately, happens more often than you would think. If it does happen to you, don’t let it get you down and unmotivated. In fact, feel free to reach out to the company, in a very relaxed and professional manner. Wish your contact well, and ask them if they have the time to respond about whether or not they are still in the interviewing process. You can even ask them to help you understand why they passed over you so you can improve yourself for the next opportunity. This humble communication is a breath of fresh air and if your contact isn’t too busy, they will be happy to help you.

Rebound from Being Ghosted & Find the Right Job

Overcome the sting of being ghosted and contact Concorde Personnel to help you find a new job opportunity that will help you reach your career goals. Our team of recruiters at a top staffing agency in Stamford CT is ready to help. Contact us today!

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MarTech – How Can You Shape Your Skills Into This New Industry?

September 19th, 2018

One of the fastest growing industries is marketing technology, which is why it has been given its own buzzword, MarTech. Even though professionals that can contribute to this field are in high demand, it’s still an unfamiliar industry. Understand more about what this industry is and how you can become a skilled professional in this new and exciting industry.

What is MarTech?

MarTech is the field of marketing that requires digital skills. Rather than digital marketing, this industry is even more focused on technology, rather than account management. If you are familiar with the social media marketing tool, Hootsuite, then you are familiar with marketing technology. Hootsuite, as a product or tool, is a perfect example of marketing technology.

Another example of a MarTech tool is retargeting software. This level of MarTech is when businesses can use one interaction from a customer to advertise to that same customer on another website or social media site.

Both of these applications of MarTech are seen every day, but may not even be noticed by the consumer. While it seems simple, there is a lot of coding, analytics, and even artificial intelligence involved. And that’s where this industry is headed.

What Training Do You Need to Get a Job in MarTech?

Since this is a very complicated and technically advanced industry, these are a few areas of specific training or experience you need before you will be considered for a MarTech job.

  • Email communication management
  • Customer management software (CMS)
  • Real-time decision-making through AI

These Are Useful Transferable Skills for MarTech

While most of the training involved in MarTech are specific, there are a few transferable skills that will be beneficial as you look to make a career in MarTech.

  • Creative problem solving
  • Effective communication
  • Collaborative teamwork

Find Your Career in MarTech

If you are intrigued about how you can enter the MarTech industry and need help finding the right opportunity, contact Concorde Personnel.

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Glassdoor Reviews Are Affecting Your Application Pool

September 5th, 2018

Social media has empowered the individual in countless ways. Job candidates can search for feedback from current or past employees at any particular company to determine whether or not they want to apply to an open position. Websites like Glassdoor have made this an even greater reality.

What is Glassdoor?

If you’ve never paid attention to Glassdoor, as a job recruiter or manager, it’s time you do! As job candidates research the companies they are interested in, Glassdoor is a site that shows reviews of current or past employees. This provides a unique opportunity to get an inside look at what it would be like to work at any particular company.

What a Negative Review Means on Glassdoor

When it comes to company reviews, the more negative reviews, the less likely job candidates will apply to that company, especially top talent.

Companies with a review of three or more receive at least 2 percent more applications than companies with reviews less than three. This is important to recognize so that you can be sure to do whatever you can to keep your employees happy (this will help employee retention, too) and attract top talent in your application pool.

How to Properly Handle a Negative Review

No matter how hard you try to make your company a cheerful, honest, or enriching place to work, you still may have a negative review pop up on Glassdoor. While this can make you feel powerless, there are a few things you can do.

Ask Current Employees to Write Reviews

Unfortunately, review sites attract the disgruntled employees. Naturally, a company may be more likely to have negative reviews, so be proactive. Ask your current employees to write reviews and this may help balance your ratio of negative reviews, increasing your overall rating!

Read and Respond to All Reviews

It can look fishy when companies only respond to positive reviews or only respond to certain negative reviews. Respond in some way to all reviews, positive or negative, so you can illustrate that you are a responsive, helpful company.

Resolve Any Issue Offline, Then Post a Resolution

Instead of engaging in details on your negative review, it’s best to respond in a polite way, inviting your disgruntled reviewer to contact you so you can help solve any issues. You don’t want to create a buzz or conversation of negativity on Glassdoor, so taking these matters offline is best. Plus, you may learn some truly valuable feedback in the process that can prevent you or your company from making the same mistakes.

Once you come to a resolution, post a comment to show that you are responsive to issues and care about making improvements. Something along the lines of, “I’m glad we could work together to solve this issue. We wish you all the best,” would be fine.

Request Defamatory Reviews to be Removed

You cannot delete reviews on Glassdoor. However, if a review is completely untrue or you suspect it’s a “troll” response, you may request that it be removed from the site’s publishing team. They will need to have some proof that the review is defamatory, but they will take the correct steps for you if this is an issue.

Attract the Right Talent and Earn a Great Review

For help finding the top talent for your job openings, or for suggestions on how to improve the workplace environment to earn top ratings on sites like Glassdoor, contact Concorde Personnel.

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Is It Time to Resign from Your Job? A Guide to Make It a Smooth Process

August 21st, 2018

There’s a lot of great advice for how to find your dream job. But what about how to quit your current job? While it may not be in high demand to quit a job, leaving a job with grace and professionalism is very important to your career success.

Quitting Isn’t Easy (And it Shouldn’t Be)

It’s a good thing that quitting isn’t too easy. And for the record, we are talking about respectfully quitting a job for a new opportunity, not because of a bad day or flakey reason.

Leaving a job can be a little bit tricky, but it doesn’t have to be if you follow this simple guide.

Your Guide to Make Your Resignation a Smooth Process

If you are gearing up to leave your current job, read on so that you make your resignation a smooth process and remain professional until your very last day.

Be Professional & Official

A bit of timeless career advice: Don’t burn bridges. Even when you have a great job lined up, you need to exercise professionalism and courtesy when resigning from your current job. No matter what your job is or how casual the company culture may be, it’s important to draft a simple, yet official, letter of resignation to give to your boss or supervisor. While you can give a hard copy to your boss, you also should email a copy to HR to have documentation of your resignation process.

The timing of delivering this letter should be appropriate as well. A general guideline for leaving a job is two weeks. Once you tell your supervisor, this may be altered depending on the situation.

Telling Your Manager

Most likely, the correct person to tell first will be your manager. Again, you may want to send an email copy to human resources, but this may vary depending on your company’s structure.

In your conversation, you don’t need to divulge too much information as to why you are leaving the company. You should be respectful and professional in your brief explanation, and your manager will most likely handle the news well. After all, this is a typical responsibility for a manager.

Be Open-Minded About Your Transition

Now that you intend to leave the company, you should be ready to make the transition as smooth as possible for your successor and the team. Your boss may want you to stay all of two weeks, or maybe less. They may ask you to create a guide for your replacement, or they may ask you to train a coworker to take on your responsibilities. Whatever their suggestions for your exit, be open to them and be helpful. This will allow you to leave the company on a more respectable note, making everyone appreciate you even more.

Find Your Next Job with a Top Recruiter in Norwalk CT

If you are looking to find a great job to advance your career, contact Concorde Personnel and partner with a top recruiter in Norwalk CT.

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Onboarding Tip You Can’t Ignore – The Importance of the First Week

August 7th, 2018

When it comes to ensuring that new hires are going to be a great addition, and investment, to your company, the onboarding process plays a significant role. A lot goes into the official onboarding process, and while it could technically last weeks with training, the first week is incredibly important.

What to Do During the New Hire’s First Week for Long-Term Success

The first week of work for any new hire should not be mistaken for a low-key vacation without kids. While you don’t want to throw a new hire into the trenches without proper training, having a busy and productive first week not only makes the new employee feel welcome and appreciated, but it can help that hire stick around the company for a while.

Increase Their Internal Network

Encourage managers or supervisors to hold one-on-one meetings with new hires or coordinate in-person meetings with co-workers. These face-to-face meetings are extremely beneficial for new hires. These types of meetings help the new employee feel at home at the new company, and it can make them feel welcomed in the team, both of which can result in greater performance and retention at the company.

Hold Effective Meetings

Within the first week of employment, it’s very important for the new hire to be involved in an in-person meeting that carries some value to the project at hand or company overall. When a new employee is a part of this type of meeting within their first week, it can positively affect every meeting held afterward, leading to more productive meetings and projects. This can help participation and morale soar within the department as well as lead to an overall increase in company success.

Encourage Collaboration

Even though a new employee has a lot to learn within their first week, you should encourage that they are involved in collaboration whenever possible. Early collaboration leads to more productive meetings and obviously greater company success. When the new hire feels valued, this will help encourage positive performance and can also help ensure that they stay at your company longer.

Find Your Next Great Hire in Westchester

If you’re looking to find qualified and experienced job candidates to work at your company, contact Concorde Personnel to work with a top staffing agency in Westchester.

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LinkedIn Isn’t Your Resume, But it Has Unique Features to Help Your Job Search

July 24th, 2018

Every job seeker knows that LinkedIn is an important and useful professional networking site. From welders to bankers, this social network connects professionals and creates successful business relationships on a daily basis.

Even though it can’t be your formal resume, it does have unique features that can make your job search even more successful.

4 LinkedIn Features to Help Your Job Search

If you’re looking for a job, you definitely need to spend some time updating your LinkedIn profile. Be sure to fill out all relevant fields and even ask for some recommendations from coworkers. After those basic profile fields are complete, take advantage of these four features to help you find your next job.

Include Your Location

Be sure to include your location in your profile. When recruiting managers or headhunters are looking for candidates, they will often filter geographically. You don’t want to miss out on a great opportunity, just because you didn’t include your location on your LinkedIn profile! If you are open to relocating for a job, you can list all your possible cities in your “Career Interest” section.

Turn On “Open Candidate” feature

If you’re currently employed, but you are looking for a different job, you can take advantage of this fantastic feature in the “Career Interests” section. By turning on the “Open Candidate” feature, you can let recruiters at other companies know that you are interested in a new job, but the managers at your current job will have no idea so you won’t be in jeopardy of losing your job based on your searching. In this feature, you can also specify the type of position you are interested in, as well as the location.

Use “How You Match” feature

When you are looking at job listings on LinkedIn, you are able to view a checklist of how well you match the qualifications of that position. This checklist includes factors like education, years of experience, and job title. If you are a Premium member of LinkedIn, you will also be able to see how you rank with other applicants. It’s a fantastic way to see whether or not you should take the time to apply for the job position.

Connect with Your Alumni Base

It doesn’t matter when you graduated, alumni are always interested to help each other. You can use the “See Alumni” feature to find make more alumni connections. You will also be able to filter the location or even companies they work for to find alumni connections you may know or make new connections as well.

Need Help Crafting Your Resume?

If you need help writing your best resume, updating your LinkedIn profile with eye-catching info, or finding the perfect job, contact Concorde Personnel.

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