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How is Technology Bringing Change to HR Roles?

October 9th, 2019

For a few years, HR has seen a rise in data-driven technologies that have revolutionized the industry. While many companies have adapted to these changes, there’s even more development. 

With all of this technological development, there is a shift from manual to automation and companies must revamp their practices as well to stay competitive in hiring the best candidates. Thankfully, the automation practices don’t mean there are fewer positions for human resource professionals, just some new roles with different responsibilities.

3 HR Roles that Center Around Technology

A common concern with technological advancements is that people will lose their jobs. In the case of human resources, this really just means that roles will change to embrace technology. Here are a few new roles that technology has created.

Human Experience Strategist

This role is focused on the entire experience of an employee but focuses on treating the employee as a valued human being, not just a worker who has to deliver results. Instead of just creating umbrella programs that will accomodate all employees, this position will sculpt individual plans and programs for their employees to make sure each person feels valuable.

This role will also shift the question from “What are the roles and responsibilities to each job?” to “What is the value of each position?” 

AI Auditor

While AI has created a way to gather vast amounts of data, a company must utilize that information wisely to actually reap the benefits of it. An AI Auditor will leverage their data science skills to make sense of the data that is collected from various human resources software systems. The ability to work data and analytics is of high importance for human resources professionals. 

Some skills you will need to be successful as an AI Auditor is critical thinking and sound judgment for how to best utilize the data and technological advancements.

AI Bias Expert

Just because data can be collected, that doesn’t mean that all data is significant. It’s important that human resources professionals don’t rely on data just because there is data available. This is where the AI Bias Expert comes in.

In this position, a professional will verify data and will create algorithms for key HR functions, like recruiting, to make sure it is bias-free. It’s important that during these processes, the data is also ethically collected to avoid discrimination. As companies begin to rely more on technology to make their hiring and retention decisions, they must be able to demonstrate that they are also responsibly utilizing the data. 

Critical thinking, sound judgment, and the ability to keep up with technological advancements are all key skills for the AI Bias Expert.

Find Qualified Employees and Be Ready for the Future

To help get your company prepared for the future and find qualified employees to help you succeed, contact Concorde Personnel.

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