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Which Administrative Assistant Skills Lead to Great Job Offers?

April 12th, 2018

Have you been trying to land a great job as an administrative assistant? If your resume is getting passed over, you should consider boosting up your skills section. There are some very important skills that an administrative assistant should have and they will give you an edge in the hiring process.

4 Administrative Assistant Skills You Need to Land a Great Job

To beef up your resume and catch the attention of hiring managers, you need to master these four skills.

Excellent Communication Skills

Being an excellent communicator is quite a broad skill, but it’s so important. Communication spans verbal and written communication. From listening and responding to client calls and requests to creating effective presentations and other materials for your company’s needs, communication is an important skill for an administrative assistant.

Proactive Attention to Detail

An administrative assistant needs to have great attention to detail. With so many responsibilities, they need to keep everything in order and also be proactive. A great administrative assistant should try to stay ahead of changes and anticipate the company’s needs before things get complicated or issues arise.

Problem-Solving

In any given day, an administrative assistant may have several little complications and problems to solve. It’s important to be able to be good at problem-solving. This will help keep smaller problems from becoming bigger and will allow the company to run smoothly. From conflicting client requests and appointments, to larger issues, an administrative assistant needs to be able to solve a variety of problems with a calm approach.

Juggle Projects and Meet Deadlines

There are always a lot of tasks to complete when you’re an administrative assistant. A good skill to help you land a great job is to be able to juggle multiple projects and meet deadlines. The better you are with multi-tasking your many projects, the better administrative assistant you’ll be, and the more you’ll enjoy your job!

Need more help with your resume?

If you are ready to search for your next job, contact the team at Concorde Personnel today and work with a top staffing agency in Norwalk CT!

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The Company Won’t Return Your Call – What Do You Do Now?

March 7th, 2018

The journey to a new job isn’t an easy one. From writing unique resumes for each position to practicing interview skills, to follow-up communication, there’s a lot to manage. When a company doesn’t respond to your call or any communication, it can add to job search frustration.

How to Get a Company to Call You for an Interview

It’s important to keep realistic expectations when you’re waiting to hear from a company. A hiring manager has a lot of resumes to look over and lots of other responsibilities to manage, so don’t expect a quick response.

That being said, be sure to answer the needs of the job description specifically when crafting your resume. The job recruiter or hiring manager at the company is going to first check to be sure you will meet their needs with a quick glance at your resume or cover letter. If you meet their specific needs, you’ll be more likely to get a call! If not, you’ll be passed over.

If after a couple of weeks, you still have not heard anything, you can feel comfortable reaching out just one time to the same contact you sent your resume to. In this communication, kindly express your interest in the position and your eagerness to interview for the job, or feel closure to move on to another job opportunity if you’re not the right fit for their company.

How to Follow-Up After the Interview

If you were given the chance to interview for the position, there are different follow-up tips for this stage of the job hunt.

Within 24 hours of interviewing, you should send a courtesy email, thanking them for the opportunity to interview for the job position. It’s nice to include an invitation to contact you with any questions they might have. Then, it’s time to be patient for about five business days.

If you haven’t heard from the recruiter or human resources team in that time, you can politely reach out another time. Start your note by saying that you are not trying to be a pest but that you are very excited about the opportunity to work at the company. Be sure to include, and maybe rephrase, the content from your courtesy email. Then it’s time to wait another five business days.

Still haven’t heard back? You have one more reasonable chance to reach out to the company or recruiter. Send another note or email, expressing your desire to be a part of their team, including original content from your previous emails. In this last attempt to hear back from the hiring team, you can express wanting to hear back with either good or bad news so that you can get started at the company or continue your job search elsewhere.

Get Practical Help Along the Way

If you want help crafting an eye-catching resume, getting interview tips, or even more advice on follow-up communications, contact Concorde Personnel and work with a top staffing agency in Norwalk CT.

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This is What You Need to Do to Get a Recruiter to Call You This Year

February 19th, 2018

Recruiters can play a crucial role in landing your next job, even your dream job. They’re quite busy, however, and look at a lot of potential candidates so to increase your chances of receiving a call from a recruiter, you need to stand out.

Cover Your Basics First

Before getting into three ways to stand out, it should first be mentioned that you need to be sure your basic job application, resume, and cover letter are in order. Be sure to have unique versions of all three pieces turned in for the position you’re interested in. Speak to the specific job requirements and skills rather than sending out the same resume and cover letter to each position.

3 Ways to Stand Out and Get a Call From a Recruiter

To stand out from the crowd, there are a few ways you can call attention to yourself – in a good way. By doing these things, you will demonstrate your passion, professionalism, and expertise, making recruiters more interested in how you can add value to the company.

Build an Active Social Media Presence

Social media can help or hurt your job search. Using it in an immature fashion will undoubtedly get recruiters to pass right over you, but when you use it to showcase your interest and knowledge in the job industry, it can catch the attention of all the right people. Recruiters may be more likely to contact you for job opportunities when they see that you are can be a professional voice in the industry on social media. One thing to keep in mind is if you plan to use this strategy, be sure that you clean up your social media history so that your professional approach can be what shines, not weird selfies.

Create Content that Adds Value

In addition to having a professional filter on your social media, a great way to get a recruiter to call you is to add value to the industry. You can do this without a steady job by starting or contributing to a blog that speaks to your field. Post after post, you will begin to rise up as an expert. You can also look into public speaking at local events. Professional networking groups or meet-ups are a great way to find speaking opportunities. If this makes you a bit nervous, you can always start out on a panel discussion, which allows you to still have your name out there and contribute ideas, but you’re not under as much pressure. These two ways to create content that adds value are excellent ways to grab the attention of recruiters so they’re more likely to give you a call.

Network, Network, Network

If you haven’t already joined a professional networking group, it’s time you do it! The more people you know, the more people know you. Being known in your professional community (for good, professional reasons) can help get a recruiter to call you. You don’t know who knows the recruiter and you might just end up striking up a great connection at your next networking event.

Get the Job You Want this Year

If you are looking for more ways to help you get the job you’ve been dreaming of, contact Concorde Personnel. We can help with everything from the job search to cleaning up your resume and even interview coaching.

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The Top Skills for the Best Medical Billers

January 9th, 2018

The field of medical billing is ever-evolving and also growing. It’s a fast-paced, demanding job, but also one that can be very rewarding for the right candidate. If you’re interested in going into a career of medical billing, there are a few skills you should perfect in order to be as successful as possible.

The best medical billers possess certain skills that allow them to excel in their company and careers. To improve and grow in your career, you should be sure you’re honing your skills to include these top skills.

Communication Skills & Courtesy

A medical biller interacts with many different people on any given day. From citizens to doctors offices, to insurance companies, a medical biller deals with a lot of different people and topics each day. Those topics can also be very complicated with can be frustrating for everyone involved. Patient and precise communication can make all the difference. Not only do medical billers need to be excellent communicators when working with so many different situations, but they must also be courteous. Often times, a medical biller will have to deal with sensitive matters and it can be emotional for the people they talk to. Being patient and courteous in all communication is a top skill of the best medical billers in the field.

Attention to Detail

The difficult and complicated situations a medical biller deals with each day obviously require the best to have great attention to detail. They must deal with a variety of procedures, documents, and thousands of medical codes each day. While they don’t need to memorize everything, they must keep track of quite a lot at any given time. The more detail-oriented a medical biller is, the more accurate and efficient they are.

Technical Skills

The best medical billers must be proficient in a lot of technical programs. They work with unique medical billing software and programs on a regular basis. Medical billers will also work with hospital billing and codes. Fewer mistakes and more work can be accomplished when they are proficient in their technical skills.  

Ability to Multitask

Multitasking is a very important skill for medical billers to master. For starters, they must keep tabs on several different claims at any given time. Since each claim involves a lot of detail and different people, there can be the need to multitask within each claim as well. Some medical billers will also be responsible for administrative tasks within their medical office.

Analytical & A Good Problem Solver

Often times, a medical biller is involved in solving problems, fixing mistakes, or answering complicated questions. It’s extremely important that the best medical billers are analytical and can solve problems well. Some problems or issues that they’ll handle will be easy, but others can be extremely difficult and will require analytical focus.

Looking to Build Your Medical Billing Career?

If you’re interested in making a successful career in medical billing, contact Concorde Personnel.

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Five Job Search Tips to Help You in 2018

December 6th, 2017

The New Year is just around the corner, which means that you might be thinking about new goals for yourself and your career. For many, finding a new or better job is one of those goals. As the job industry continues to shift year after year, it’s important to reconsider how you go about finding the right job for you, and yes, even getting hired at the  job.

In 2018, these are the five go-to tips to help you find the right job for you.

1. Don’t Rely on Qualifications

Yes, you read that correctly. Don’t rely on the qualifications listed in the job description as a clear indicator of whether or not you should apply for the position. If it’s a job you feel passionate about and that excites you, you should apply – even if you don’t have every qualification listed. It’s a small risk to take for what could be a major reward.

2. Create a Support System

As you look for and apply for jobs, begin to create a solid support system. This support system can help you find great job opportunities as well as act as your references when you get to that stage of your job search. Connect with previous coworkers and managers who would be happy to speak on your behalf. They may also know of open positions in your industry that you would be a great fit for. You also may want to consider using a staffing agency to help you along the way. They can assist in finding the right job for you, interview coaching, and you can use them for the short- or long-term.

3. Get to Know Mentors

If you look up to a mentor in your profession or admire a coworker or supervisor, get to know them. Ask them to have coffee with you one morning so you can get to know them, hear about their own career experience, and learn from their advice. It might seem awkward to you, but they’ll be flattered and eager to help another colleague find the success they’re looking for.

4. Make Your Own Decisions

As you seek for career advice and inspiration, remember to always come back to home base on considering what you truly want. People are always willing to give their opinions and feedback, which is great and often valuable, but ultimately, you need to find a job that you will be happy with, that can provide for you the life you want to live, and will help you reach your professional goals. Before you make any decision as you search for a job, make sure that it’s your decision and not someone else’s.

5. Adjust Your Resume for Keywords

As you apply to jobs, it’s important that you adjust each resume for the unique job position. Not only do you want to make sure it’s relevant to the qualifications and requirements, but you want to include keywords that match the job description. Especially when applying through job boards or career sites, the software can automatically scan for keywords, making some resumes jump to the top if they have more keyword matches.

Get the Job You Want in 2018

If you want more advice for finding the right job for you in the New Year, or you want help with your resume and cover letter, contact Concorde Personnel.

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In the Job Interview, How Can You Show You’ll Be a Successful Sales Employee?

October 10th, 2017

If you have an interview coming up, you know that you have to be prepared in every way possible. From what you’re going to wear, to researching the company, there’s a lot you need to do. One other thing you need to do is determine how you can convince your interviewer that you will be a successful salesperson on their team.

How to Show You’ll Be a Successful Salesperson

The best way to show your interviewer that you’ll be a successful salesperson at their company is to explain your strengths. You’ll want to match these particular strengths with characteristics of a good salesperson.
Here are four examples:

Empathy
Focus
Responsibility
Optimism

After identifying which strengths you possess that will make you a successful salesperson, you’ll need to brainstorm examples that illustrate how you will apply these qualities on the job. If you have specific scenarios to explain from previous experience, that is fantastic. If this is a first job, you can draw on other relevant life experience.

How to Explain Salesperson Strengths

If you need some help explaining the strengths of a successful salesperson, consider these examples for the above qualities.

Empathy

  • Ability identify and react appropriately to the behaviors and emotions of customers
  • Ability to build rapport easily and make customers feel comfortable in their presence
  • Great listening skills
  • Understands how to ask questions that dive deeper than only ‘yes’ or ‘no’ answers

Focus

  • Goal oriented; can articulate and break down larger goals to manageable steps
  • Does not depend on manager for direction or motivation

Responsibility

  • Positive outlook, regardless of difficulty, and does not make excuses for hard times
  • Accepts valid criticism and suggestions for performance improvement

Optimism

  • Can take rejection without being deflated
  • Focuses on opportunities and solutions instead of roadblocks to achieving sales and career goals

When preparing for your sales interview, you may want to consider these qualities and if you’ve been able to demonstrate these in your career to show your interviewer that you’re going to be successful at the job, and at their company.

Work With a Top Employment Agency in Westchester NY

If you’re interested in exploring more employment activities by working with a top staffing agency in Westchester, contact Concorde Personnel.

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Best Practices for Applying to a Job on Facebook

September 6th, 2017

Back in the day, job hunters would pick up a newspaper to find a job. Today, there are many different websites and search engines that you can use to find openings in your field. One of those ways is by using the social media giant Facebook. Just this year, Facebook rolled out a new offering, Facebook Jobs. With so many companies having an active presence on the platform, you should consider using their new feature when searching for your next job.

What is Facebook Jobs?

This new feature allows businesses to post jobs directly on their Facebook page while keeping those postings collected in a convenient area for job hunters. Instead of just writing a post and including an external link, hiring managers and business owners can easily post a job and keep it separated from other daily posts.

As an applicant, you can easily find open positions and apply to them directly from Facebook. Your information is pulled directly from your Facebook profile but you (thankfully) have the ability to edit all those fields.

Tidy Up Your Profile

If you’ve been delaying cleaning up your Facebook content, do it before using Facebook Jobs. Since many people who are in the workforce have had their accounts for several years, it’s likely you should invest some time in cleaning up your photos, posts, tags, etc. When you use the convenient Facebook Jobs feature, you need to also increase your responsibility when using social media. You don’t have to make your Facebook profile read like LinkedIn, but it also shouldn’t be a scrapbook of questionable decisions.

Nothing is Truly Private

Yes, you probably increased your privacy settings over the course of having a Facebook account. No, nothing is truly private on the internet. Everyone from government leaders to high-level business executives have felt the pain of assuming what they post is private to the masses. In reality, most of what you post on the internet, including Facebook, can be seen by people you don’t even know. Assume that hiring managers can see your rants, dirty laundry, or sentimental memories and use proper judgment.

Polish Your Resume & Other Job Search Coaching

Whether you need help writing your resume, finding a job, or are interested in interview coaching, contact Concorde Personnel. We can help you make the most of the changing job market and help you strategize your job search.

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Results Get a Cover Letter to the Top of a Recruiter’s Profile

August 8th, 2017

Writing a cover letter can be one of the hardest writing you will ever do. It can be tempting to write too much, to ramble, and to lose focus. One of the best ways to stay on topic and get noticed with your cover letter is to write about results that you’ve accomplished throughout your career.

How to Write About Results in Your Cover Letter to Get Noticed

Grab Attention & Be Concise

Recruiters skim over cover letters, so it’s important to grab attention in the beginning and remain concise throughout your writing to keep them interested. It’s also worth mentioning that just like your resume, your cover letter should be tailored to the position you’re applying for. An irrelevant cover letter will quickly get tossed aside and forgotten.

Communicate How You Can Add Value

It’s important to quickly and effectively communicate that you can add value to the company. A great way to do this is to grab attention in the opening sentences then include three to four specific examples of results that you’ve accomplished in your career history. These examples should also be closely related to the needs of the company and what they are asking for in the job description.

Include Compelling Results

Cover letters are not the place to talk about personality or soft topics. Instead, you want to share specific results that will grab the interest of recruiters. Here are some examples you should consider:

  • Increase in profits
  • Projects or people you’ve managed
  • Improvements to company procedures or processes
  • Increase in new business

As you look back at your career, you should try to think about any accomplishments that demonstrate your ability to meet the needs of the job. It might take a little brainstorming, but that will pay off as the more relevant it will be to the recruiters, the higher chance you have of getting an interview with the company.

Find Great Jobs in Your Area

Looking for a great job to apply to? Contact Concorde Personnel today and work with a top staffing agency in Westchester to find a job that fits your strengths, interests, and career goals.

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3 Effective Tips to Using LinkedIn’s Open Candidate Feature to Find a Job

July 11th, 2017

The job seeking world is constantly evolving. From job listing aggregators like Monster.com to using social media like Facebook and LinkedIn, job seekers need to stay on top of new features offered by technology. One of these is the LinkedIn Open Candidate feature.

A new way to help you find a job is by using the Open Candidate feature on the popular professional social networking site, LinkedIn. This feature allows those who already have a job to discreetly let other companies or recruiters know that they interested in other opportunities, while also keeping this hidden from their bosses or coworkers at their existing company. If you’re not familiar with it yet, don’t worry. Just read ahead and put into practice these three tips.

1. Turn on the Open Candidate feature

This might seem straightforward but turn on the feature using your account settings so you can understand exactly what it’s all about and get started. Once you do this, you will also be able to make a list of job categories that you’re interested in. You can always adjust these categories. LinkedIn says the information won’t be shared with your current company but always be aware that any information you put on the Internet could get back to anyone.

2. Have an Updated Profile

If you want to put your best self out there and make the most of the Open Candidate feature, then you need to continually update your profile. Be sure to list your results, accomplishments, responsibilities, or skills to peak the interest of those looking for your talents. Like all social media platforms, a stagnant account doesn’t get as much attention. In addition, you’ll also want to see recommendations or referrals. This is something that all professionals should seek to do, so you could reciprocate a recommendation or referral with a co-worker or friend without drawing attention to the fact that you might be looking for another job.

3. Share Information with Your Profile

Lastly, find relevant and professional content to share to your profile. If you have a personal blog that touches on professional topics, you could also share that. Share that content to the LinkedIn Pulse to reach a wider audience. Take a blog post and share it in LinkedIn groups to reach your target audience. Again, staying current and active on LinkedIn will help boost your presence while using the Open Candidate feature.

A full-service staffing agency in White Plains, Concorde Personnel is ready to help you find the job you’re looking for. Contact our great team of recruiters to get started!

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What Questions Are You Guaranteed to Get in Your Next Call with a Recruiter

June 13th, 2017

Phone interviews and phone calls with recruiters can be a nerve-wracking experience when you’re looking to land a job. Before understanding what recruiters want to know, first remember that many people experience jitters before those calls and the recruiters expect it.

The 3 Things Recruiters Want to Know

In preparation for your next call with a recruiter, here’s what you need to know. The recruiters on the phone aren’t looking for you to solve all the company problems. They’re not looking for a prodigy. They’re mainly interested to know three things.

Did you do your homework?

This isn’t the first time you’ve been given the advice to do your homework on the company you want to work for. A recruiter will absolutely know whether you researched the company or if you are just trying to wing it.

Checking out the company’s history, learning their business goals and reading news headlines is a great place to start when doing your research. Keep notes if that makes you comfortable with some names or information that you think you want to bring up in your call with the recruiter.

Salary requirements/expectations

Talking about salary can be tricky. As the applicant, you don’t want to ask for too little, but you also don’t want to ask for too much and take yourself out of the running for the position. Most recruiters understand this predicament, and they’re asking this question to avoid wasting both their time and yours.

Before the call, take some time to do some calculations. Consider both the salary that you were previously making and also what you absolutely need to make ends meet. Experts suggest making a range for your salary requirements: what you need to keep the lights on, and what you need to live comfortably while contributing to a savings account.

Why are you excited for this position?

Don’t be fooled – this question should be answered with sincerity. Recruiters have heard all the canned answers to this question out there. They don’t want those answers; those answers don’t make you stand out.

Instead, add some authenticity to what truly makes you passionate or excited about this job. Again, take some time to consider how you would answer this question before your phone call.

Ace any interview

Whether you have phone interviews, in-person interviews, or a combination of the two on your calendar, the professionals at Concorde Personnel can help you prepare so you feel confident in any interview setting. Contact our team today to work with a top staffing agency in Westchester!

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